Thank you for your interest in sage salon. Our goal is to provide you with the very best experience possible and we wanted to share some information that may be helpful.

How much does it cost?
We want to be as transparent and accurate as possible when discussing service pricing. As no two heads of hair are the same, we are unable to give pricing over the phone. We can give you an estimate however all color/highlight appointments will require an in person consultation.

Who should I ask for?
We have a variety of talent at sage salon and we all work together as a team. We're happy to make suggestions as to who might be a good fit based on your hair type, experience level, schedule and budget. Should you ever need a recommendation to try a different stylist, please let us know.

Cancellation Policy:

Your appointment day and time is specifically reserved for you and your chosen service. When appointments are cancelled at the last minute, it often leaves gaps that cannot be filled and directly impacts their income, as well as other guests hoping to book that time. We truly appreciate your understanding and help in respecting our team’s schedules and livelihood.

We are reachable by phone, text, email, or voicemail 24 hours a day should you need to make a change to your appointment.

More than 24 hours’ notice
Appointments cancelled or rescheduled more than 24 hours before the scheduled start time are not subject to a cancellation fee.

Within 24 hours of the appointment
Appointments cancelled or rescheduled within 24 hours of the scheduled start time incur a 50% fee of the booked service(s).

Same-day cancellations
Appointments cancelled on the same day as the appointment incur a 100% fee of the booked service(s).

No-shows
Failure to attend an appointment without notice will result in a 100% fee and may result in loss of booking privileges.

Cancellation fees are charged to the credit card on file at the time of booking. By scheduling an appointment, you agree to this policy.

A Note:

Unpredictable schedule or hard time committing? Let us place you on our cancellation list.  We'll call or text you if a same day opening becomes available.

Questions? Just ask. We're always happy to clarify our policies or help you book the perfect appointment.

We believe in creating a space where stylists' livelihoods can thrive alongside your hair goals. By respecting these policies, you are contributing to this positive and supportive environment for our stylists. We appreciate your understanding and cooperation!

What if I'm late for my appointment? What if my stylist is running late?
We understand that certain circumstances may make it difficult for you to arrive on time to your service. Late appointments will receive the time remaining on their scheduled service or, due to the nature of the service, may need to be rescheduled.
It is our goal to see you at your scheduled appointment time. As hair is not an exact science and sometimes unpredictable, we may need more time with the guest prior to your appointment. If your stylist is running late, we will do our best to notify you via phone or text.

Can my child/children come with me to my appointment?
Our salon atmosphere is created for adults. In order to create a relaxing experience for all of our guests, we respectfully request that children not accompany you to your appointment. Children are not permitted on the styling floor or on your lap and we cannot accommodate them unsupervised in the lobby while you're having a service. We are happy to book appointments for children over the age of 10 and can refer you to a local salon that specializes in children's services 10 and younger.

Anything else I should know?
If you'd like to bring inspirational hair photos, please do! We will do a thorough consultation with photos but it's also great to see what you have in mind! We will discuss your desired results, options and time allotted for at-home maintenance. We will recommend a routine of products for you to use at home to maintain the very best results.

Upon entering the salon please silence your cell phone rings/notifications/games. Should you need to make or take a call, you're welcome to step outside the front door or the back door in order to have privacy and not disturb other guests. We kindly request that you not take video calls during your visit and recommend that if you need to listen to something or listen in on a conference call, you bring ear buds with you.

Retail products (excluding makeup and hairbrushes) may be returned for an exchange for store credit within 10 days of purchase with a valid sage salon receipt.